Email are receiving to me by an hour or more delay
If you post the email header information here I might be able to work out where the delay was
This is what I have put in Pre header <<CONCATENATE(" ")>>
You can get the email headers via your email software - Gmail, Outlook etc
In Gmail, @1minManager is referring to this:
Delivered-To: firstname.lastname@example.org Received: by 2002:a05:6000:1292:0:0:0:0 with SMTP id f18csp388183wrx; Wed, 20 Jan 2021 04:11:04 -0800 (PST) X-Google-Smtp-Source: ABdhPJwr5IrfxPdd+8vsS2qtOuuOjgsEm65Xngd4BdZKNa3hhMUNANs8T8O50qOGk//svfE6vPn7 X-Received: by 2002:a05:6e02:1a04:: with SMTP id s4mr7887741ild.266.1611144663100; Wed, 20 Jan 2021 04:11:03 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1611144663; cv=none; d=google.com; s=arc-20160816; b=ChvkS/ip9GK2B0VJKrFvAgxYTW8ug6fJbDd8KluIr3aVFKzPXacC0NmgiHGpJWHX50 yLpyBp/1cuqGnPHeCopVlJlJSMMiZXFGc4n9+Wb3Fq+rXHsH9zPT1tFBhxUvv2k4k2c1 +zoE6AT0jsQ5V6Aya00NG95u7RChPCCK3z8pPCOth7GMpxjRoqRryB+Tv26M0hQ92SbP RP+rhMS26wHQxdhf9ckygaZaxgtcCLtKvs995f4FXcEs+OZ0+D8LbW7bseHSTK1YZoW7 WZr6xURqmRsXqHKG54JzxDnWzQlsXr4Mm1PjxuLkh1g4VHqcZrxhg1bH7EvlOGBKjDkZ CC1Q== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=mime-version:to:from:subject:message-id:reply-to:date :dkim-signature; bh=k+RC8+QYqm7EmXQtNg0cpelpcrUCHwomnIdZcdkgE2s=; b=a2sgB6xKdmlWZoZZzI9ly5WxhXaaEid2iHch1aLS1q76PfkEDPiSjvHlXC1Ss/jPHz d0nYWj5yU+0pgmDIAS0djnafJaofsCXX/beUWHcDWo2ErYKHjk81YStW/uhVj65JTkHP ytc+8ipaxVpqMBaAz5P8lOAgUpz58Jeaec+q3adncljkXXcktiCVydtBYfvC6xoJJ8Ew OYD136LzcqardULg7V1IY4ByJEKl/OLPQsaNaHYwBXGxhAtBHtLjZuSvSUoAmlU4/izu sNyZfzdyar7thbQQ0mBHnWyHvimf1IuGzxhedSFwmDxLTZKQfLb85aMVvjK3KYuVg3QZ f3Gw== ARC-Authentication-Results: i=1; mx.google.com; dkim=neutral (body hash did not verify) email@example.com header.s=20201118 header.b=LwkReQBz; spf=pass (google.com: domain of firstname.lastname@example.org designates 22.214.171.124 as permitted sender) smtp.mailfrom=30x0IYAcMEDYfgjWhdqShhkZWWl.UgeSeal.kmjqSoSfkZamfahSjl.Uge@chime-notifications.bounces.google.com Return-Path: <30x0IYAcMEDYfgjWhdqShhkZWWl.UgeSeal.kmjqSoSfkZamfahSjl.Uge@chime-notifications.bounces.google.com> Received: from mx08-0050bd01.pphosted.com (mx08-0050bd01.pphosted.com. [126.96.36.199]) by mx.google.com with ESMTPS id v6si1369136ilu.92.2021.01.20.04.11.02 for <email@example.com> (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Wed, 20 Jan 2021 04:11:03 -0800 (PST) Received-SPF: pass (google.com: domain of firstname.lastname@example.org designates 188.8.131.52 as permitted sender) client-ip=184.108.40.206; Authentication-Results: mx.google.com; dkim=neutral (body hash did not verify) email@example.com header.s=20201118 header.b=LwkReQBz; spf=pass (google.com: domain of firstname.lastname@example.org designates 220.127.116.11 as permitted sender) smtp.mailfrom=30x0IYAcMEDYfgjWhdqShhkZWWl.UgeSeal.kmjqSoSfkZamfahSjl.Uge@chime-notifications.bounces.google.com Received: from pps.filterd (m0214856.ppops.net [127.0.0.1]) by mx08-0050bd01.pphosted.com (18.104.22.168/22.214.171.124) with SMTP id 10KC7aYS012180 for <email@example.com>; Wed, 20 Jan 2021 12:11:01 GMT Authentication-Results: ppops.net; spf=pass smtp.mailfrom=30x0IYAcMEDYfgjWhdqShhkZWWl.UgeSeal.kmjqSoSfkZamfahSjl.Uge@chime-notifications.bounces.google.com; dkim=pass header.s=20201118 header.d=appsheet.com; dmarc=pass header.from=appsheet.com Received: from mail-pg1-f198.google.com (mail-pg1-f198.google.com [126.96.36.199]) by mx08-0050bd01.pphosted.com with ESMTP id 3668pf8fj7-1 (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128 verify=NOT) for <firstname.lastname@example.org>; Wed, 20 Jan 2021 12:11:01 +0000 Received: by mail-pg1-f198.google.com with SMTP id t17so18206557pgu.1 for <email@example.com>; Wed, 20 Jan 2021 04:11:01 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=appsheet.com; s=20201118; h=mime-version:date:reply-to:message-id:subject:from:to; bh=KgckNnuUNanNQW+KyNN0OcYYVpdEdNaRFubTbRz4pgA=; b=LwkReQBze9eOEj4dA0sOWA+76qIfdcQwvsxKc4du5lbqVAKXFVp7NCvy1Zmao2vTtE ZCUxmP8/sYCBWCuxVuaMw2KxT5HsM0eZ/8TmGrLYSzk4IItx7gQ5HjRbVdqmHEefDWDr Bf5ivTO1ip7NgGKgFwMNUokeyoKgWNUK8Feu4wXLRMWj9n4R/swWBp9Mtz4c0tPxeAjS 6tj+TwYwUpIyLsb7bE2MxQqypgOtvBjy055SlDGGR1lrLWSXclj3jtL0l37JypU1s9VA 7mvwSoJCjE7batXyCciNUe1h1YPHSEqfS0wzrLSUmj0e6hCDxtjWfETuIlXlLUSOIQYL COxw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:date:reply-to:message-id:subject :from:to; bh=KgckNnuUNanNQW+KyNN0OcYYVpdEdNaRFubTbRz4pgA=; b=qMCrIxNU78vhVyuwJd3Ok0Or/J+/OJ47uXX4/9A7Tt0aI8H6i4ygzmBWzCi1wul4A2 3EnIm/D14J9v1mJ6cGQwruHTBz7OpcXiWmLPuIeIerbTG/HhS8fRCTRiOF8aOChdcM51 XB2t4FLnYrPfah9HJJD6VagIwVb78xa1GqMMS7PWgt803atkQHUwqaHplL2xib2jt14c LR8fKtfA1X8ceN/KwslxXhBNIWUXHTpnDSW/5m/ISBsaz4AsbzaIQI20amkSsWY3YrEh Gw5ELvlbPy7fI3fr/a7WE1OA5fvgwZOPOprfxyh2o4o3E/OhyS5Irkx64o/i/ub/mzIY IoCA== X-Gm-Message-State: AOAM531oDDncaLiF+nE1oKc4YM9nlyBRkuIAt5jTaM0EEcVyANsgdyPZ 0kaqO/O+6dhrt1EPskxZWJBSy+Eb X-Received: by 2002:a65:490b:: with SMTP id p11mr9293162pgs.88.1611144659478; Wed, 20 Jan 2021 04:10:59 -0800 (PST) Date: Wed, 20 Jan 2021 04:10:59 -0800 Reply-To: firstname.lastname@example.org X-Notifications: 1928850154464183 Message-ID: <z9T14x67etAxB6FpLGjKtQ@notifications.google.com> Subject: Request to pay by Barclaycard - Financial Planner Approval Required From: "email@example.com" <firstname.lastname@example.org> To: email@example.com Content-Type: multipart/alternative; boundary="0000000000001c2db805b953d99b" X-CLX-Shades: MLX X-CLX-Response: 1TFkXGRsfEQpMehcbHhoRCllEF2hjUGhpX2AfTngeEQpYWBdkcl99c1B+HmR pQhEKeE4XYnpMSEd4SXllWhkRCnhLF2RyX31zUH4eZGlCEQp5TBdsXVJCYEdDYAV4YBEKQ0gXBx gaHxEKQ1kXBx8RCkNJFxoEGhoaEQpZTRdnZnIRCllJFxpxGhAadwYYEx9xEhMbEBp3BhgaBhoRC lleF2xseREKSUYXX0RDWktYXl9BdUJFWV5PThEKQ04XXUdmeW1+aW9lWRpDG0wdB0hrQEgbfFMc XVhfSG91eBIRClhcFx8EGgQYGBgFGxoEEhoEHh8EGBobEBseGh8aEQpeWRdyeklgXREKTVwXGRs YEQpMWhdobU1NTREKTEYXb2tra2trEQpCTxdtE2ATAWFaa21AEhEKQ1oXGBoTBBIfBBgbHwQbEx IRCkJeFxsRCkJcFxsRCl5OFxsRCkJLF2J6TEhHeEl5ZVoZEQpCSRdiekxIR3hJeWVaGREKQkUXY H5TcnlfZmJoTFARCkJOF2J6TEhHeEl5ZVoZEQpCTBdkcl99c1B+HmRpQhEKQmwXbnpLTlBQfH57 ck8RCkJAF2EBXE96GVkBQE4eEQpCWBduektOUFB8fntyTxEKWlgXGBEKeUMXb19QSRJAH3t/EmE RCllLFxkSEh4RClpLFxkSEh4RCnBoF2IZbBxAfnBYHW5TEBoRCnBoF20Za3NSY0AeeRhbEBoRCn BoF2tDEx1SH31/bWFQEBoRCnBoF2d4X05kBR5jQm5TEBoRCnBoF25Pfx9CUGgeZntsEBkaEQpwf RdgbmVEWBJfaRxkGhAaEQpwfRdvH1B8bhhmRH8fbBAdGhEKcH8XYk5QckUfZl4dQF8QGxoeEQpw XxdrGEllXVxjfh18cxAaEQpwXxdvH1B8bhhmRH8fbBAdGhEKcGwXY2F/Q0EaG19lZHMQGhEKbX4 XGhEKWE0XSxEg MIME-Version: 1.0 X-ProofPoint-Custom: 873534321125 X-Proofpoint-Virus-Version: vendor=fsecure engine=2.50.10434:6.0.343,18.0.737 definitions=2021-01-20_05:2021-01-20,2021-01-20 signatures=0 X-Proofpoint-Spam-Details: rule=unipart_inbound_notspam policy=unipart_inbound score=0 adultscore=0 suspectscore=0 mlxlogscore=586 priorityscore=140 phishscore=0 impostorscore=0 bulkscore=0 clxscore=315 mlxscore=0 malwarescore=0 lowpriorityscore=0 spamscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=8.12.0-2009150000 definitions=main-2101200072 domainage_hfrom=3884 domainage_replyto=3884
I believe this is a systemic problem. I am seeing the same issues for the past couple of days - delays in emails received (sometimes well over 10 minutes) OR emails not showing up at all. These are from processes that have been working fine until this past week. There are no errors reported in the logs.
I have only notices this in un-deployed apps. I have not checked any deployed apps for similar behavior
We have this in deployed apps. So far all emails eventually get delivered at least just anywhere from 10min-1hr later.
Yes this is also an issue for me I use an email to print workflow for Epson and some emails (and thus print jobs) are showing up 10 minutes later.
Thank you for looking into it guys.
Also seeing this issue with a client.
This will help us getting to the root cause quicker.
we dont have any PDF attachments but we do often have image attachments.
I agree that this is with everything. I had been testing sending of PDF’s when I first noticed the issue. But I have also seen these issues in several emails that have no attachments at all.
FYI, I have been notified by a client that they are seeing delays in receipt of emails as well in their deployed app. Their emails typically do not have PDF attachments.
For me I don’t use emails aside from those with attachments for use in email to print. So all of them have pdf attachments.
@WillowMobileSystems , @Austin_Lambeth , @Adam_Grunys , @Ethan_U , @Amit_Suryawanshi : We have made a change on our end to alleviate the email delay issue today. Can you please let us know if you see any email/SMS delay going forward?
I have just run several tests (been working on tweaking text in templates). The first came through within minutes as expected. But several others since have been delayed 12-15 minutes or I haven’t yet received them at all. Just received the second after about 15 minutes.
@WillowMobileSystems : Thanks for letting us know. Can you please paste the
Show Original for the email that was delivered late? We’ll try and dig deeper. Also please indicate when it was sent so that we can compare it in the backend. Can you please send it to firstname.lastname@example.org.
I just ran a test and of the 7 documents to be sent in the workflow 3 arrived quickly (20 seconds) and the others are still not showing up over 5 minutes later.
Just checked with the client and they said so far this morning they are getting there emails almost instantly. They will notify me if anything changes back to being slow.