Error across all users

[SKETCHwade]

Hi,

All of my users including me started getting this today.
I haven’t seen anyone else post about it.
What does it mean?

"Unable to add/edit/delete row in table ‘Fuel’. → Google.Apis.Requests.RequestError

The caller does not have permission [403]

Errors [

Message[The caller does not have permission] Location[ - ] Reason[forbidden] Domain[global]

]"

Why has everyone lost permission?

[Aleksi]

Is that table’s option called “Access mode” set with the “As app user”? You can find it from Data > Tables > table’s definition.

[SKETCHwade]

If you are referring to the access mode mentioned in security filters then no they are all set to “as app creator”. As they were before this issue arose.

[Steve]

Does the app creator (you?) have access to modify the Fuel spreadsheet/worksheet?

[SKETCHwade]

The owner is ‘me’ I can make changes to it and its on my drive.
Its odd because its not just this spreadsheet it seems to be every app on my account. I double checked that we had paid and we have.

[Aleksi]

Please goto My Account and Signout. Then Signing with your email address that is tied to your Appsheet app and see if that solves the issue.

[SKETCHwade]

Just tried it, same result. I have a couple holding accounts and I tried all of them

[Aleksi]

Do you have any other sources than the main data source? You can find them from My Account > Data Sources.

[SKETCHwade]

My Account > Data Sources is empty across all accounts by the looks of it.

I suppose I should add all of my sources?

[SKETCHwade]

I have one holding account that has this data source:
google-2

But I never added it.
No other account seems to have a data source and I tried adding them but it doesnt seem to show up.

[SKETCHwade]

Do we have any other ideas?
@Aleksi @Steve

[Steve]

Your problem is well outside my expertise, so @Aleksi is probably better suited. You might also reach out to support@appsheet.com directly to open a ticket on this.

[Aleksi · Accepted solution]

Have you checked this article about 403 error?

help.appsheet.com

Issues with Google Drive

How to resolve problems with Google Drive.

[SKETCHwade]

The Holding accounts permissions were set to view only.

[Aleksi]

Glad you were able to find out the reason