Format Rules not seen in Desktop view

TerriKCC
Participant II

I made formatting changes to highlight certain rows. The changes are visible in the mobile device views (phone and tablet) but not the larger desktop view? Any idea why
Thank you!

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Hi @TerriKCC!

I donโ€™t know for sure but I have one idea you can try. But first, let me clarify my assumptions. I assume that

  1. Your format rules use yes/no expressions. In other words, you have things set up so that โ€œAccount Name,โ€ for example, is in bold in some contexts but not in others.
  2. You have put the yes/no expression directly in the format rule.

If both of these assumptions are correct thereโ€™s a chance that what I will suggest might work.

  1. Put the yes/no expression in a virtual column
  2. Make sure the virtual column is included in any slices that might be relevant
  3. In the format rule, use a simple expression such as the following:
    [Name of virtual column]=TRUE

Hope this helps!

Your post prompted me to put this together:

Good suggestions by Kirk.

Differences between desktop app and device apps often comes down to saved cookies/cache/localstorage for the desktop/browser app. Make sure youโ€™re using the base URL from User->Links, and force a refresh (ctrl-f5, usually) and a sync.

Thank you Kirk and Marc!
Kirk - I did follow the assumptions re: yes/no expressions
Marc - perhaps it was a cache issue, because when I logged on this morning the issue seems to have resolved itself. I have notice that this lag issue happened before - formatting changes translated immediately in edit view but took a while to surface in desktop view. I will try the force refresh/sync next time.

Thanks again!

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