Getting a bunch of sync failures - i cannot identify who is trying to login

Tiger1
Participant V

I keep getting app syn errors -about 5-10 an hour. I pulled the logs but i cannot identify who it is. I see client id but no email address attached to identify who it is. How can i figure this out?

Error log image (this is just one of the MANY):

Solved Solved
0 2 146
1 ACCEPTED SOLUTION

Steve
Participant V

This would indicate the user isnโ€™t logged in:

3X_f_2_f2175386d3f77119f40ceaa8ab7c564080dc8b96.png

So I doubt there is a way to identify the user without a review of the audit log history to see which logged-in user last used that device. You may need to engage support@appsheet.com for help with that.

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2 REPLIES 2

Steve
Participant V

This would indicate the user isnโ€™t logged in:

3X_f_2_f2175386d3f77119f40ceaa8ab7c564080dc8b96.png

So I doubt there is a way to identify the user without a review of the audit log history to see which logged-in user last used that device. You may need to engage support@appsheet.com for help with that.

Thanks Steve

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