Google doc email template not respecting color and size formatting

BenBl
Participant II

TLDR: Generating an email body from a Word document template works (respects font sizes and colours). Generating an email body from the same template, but as a Google Doc, does not work (text appears, but the font colours and sizes are not respected). Why? Can I get the Google Doc template to work? Itโ€™s an awkward flow and our company is a Google suite company.

Hereโ€™s my google doc template:

Hereโ€™s the email it sent:

If i export the google doc template as a Word doc:

Then the email seems to work:

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