Great Aap Developer - But Cannot Get A User Login to Work

[PocketSurvey]

Trying login to an app with an Apple ID.

After passing Apple security all I get is the message below.

“You might need permission to access the app — if so, please contact the application owner to request access. If you already have access via another account you can change accounts below.”

As far as I can see I gave the user permission by adding as a user in AppSheet?

I have set it to any provider.

I do not have a paid plan yet and the plan lets it be shared with 10 users.

But I don’t understand because the unpaid plan will not allow sign in so how can you test with 10 users?

I set up a list of 2 users.

I set offline mode off.

I set access to app provder.

Am I missing something obvious? Like do you have to pay for a plan before you can let another user access it to test it out?

I think Login needs some work. Like being able to user FireBase etc.

[Atlas]

Hi, do you know you could change the Authentication provider. Try to select “Any Provider” under the user menu.

[PocketSurvey]

Thanks. I have set it to any provider.

I do not have a paid plan yet and the plan lets be shared with 10 users.

But I dont understand, because the unpaid plan will not allow sign in so how can you test with 10 users?

I set up a list of 2 users.

I set offline mode off.

I set access to app provder.

Am I missing something obvious? Like do you have to pay for a plan before you can let another user access it to test it out?

[Atlas]

PocketSurvey:

do you have to pay for a plan before you can let another user access it to test it out?

Nope, as I know, as long as not you don’t deploy, it is free up to 10 users.

[PocketSurvey]

I am not deploying it.

But it certainly won’t let me log on.

You only way I can test it it is to make it public access without a sign in.

There doesn’t seem to be any way to contact to somebody human in sales to discuss what package I might need

[Atlas]

You can contact with support@appsheet.com

[PocketSurvey]

Thanks. Will do.

[PocketSurvey · Accepted solution]

Basically you cannot use sign-in in until you buy a proper licence.