Help!! One of my user can't access to his a...

(Abu Md. Moniruzjaman) #1


One of my user can’t access to his account by his email. Currently i m using free plan & i dont deployed my app yet. I m supposed to use 10 user as per the ptototype app plan. He will b the 6th user of my app!

What could b the probable reason??

N:B: i hv a plan to switch secure plan as soon as my app is ready & deployed.

(Suvrutt Gurjar) #2

Hi , Couple of things you may wish to verify is whether your user has account with one of the providers that AppSheet allows

  • Google, Dropbox , Box, Office365,

Smartsheet or Salesforce

Also please verify whether you have set the authentication provider(s) properly in the Security

  • -> Require Sign in tab.

Please go through article

below. - Granting Application Access

Granting Application Access