Hi guys/gals The App Icon I changed to a new...

(Nomeneta Saili) #1

Hi guys/gals

The App Icon I changed to a new one after deployment (white label open public) but not yet published on Playstore. When I update and downloaded a new APK and reinstall it still uses the old icon. My icon is about 190x190 size. What do I need to do to correct that?

Thanks

(Dinh Nguyen Nguyen) #2

@Nomeneta_Saili Hi Nomeneta, our white label expert @Brian_Sabino will help you as soon as he is available. Thank you for your patience.

(Grant Stead) #3

In my experience, you can’t.

(Brian Sabino) #4

You’ll want to use a high resolution icon if at all possible.

We recommend 1000px by 1000px for iOS. When you change your icon make sure you use a different name for the file.

If you use the same name you can run into image caching issues.

If you save a new icon with a new name and then run through the white label process again that should update the icon.