Hi. I have an app the uses a workflow rule to send out emails when a certain field equals a particular value. All works well however i keep getting the same email alert 5 times at once from the one workflow. Not sure why this is happening. Any ideas?
I suggest you start by looking at the Audit History as described in this article help.appsheet.com - Troubleshooting Workflow Emails
I suspect that you will discover that the record is being updated repeatedly which is triggering the workflow rule on each update. Troubleshooting Workflow Emails help.appsheet.com