how do I fix this? The CaryPerson-216427 app ...

(Marlon Xavier Medina Cisneros) #1

how do I fix this? The CaryPerson-216427 app did not load successfully. Please contact the app creator. Unable to fetch app definition: Error: app blocked.

(Cubyl) #2

Your app it’s a prototype but the security is open and the users are more of ten

(Aleksi Alkio) #3

It’s your app Setmixencs which have 15 testusers and the app is not deployed. You should deploy the app and add licenses into your account.

(Marlon Xavier Medina Cisneros) #4

Ok, mmmm, wich App please? Setmixencs? I will fix that, sorry.

(Aleksi Alkio) #5

Yes, Setmixencs.

(Marlon Xavier Medina Cisneros) #6

I an going to deploy it then i willcontratc a public plan for more than 10 users, is that correct?

(Aleksi Alkio) #7

If you are going to use Public plan, you need to copy/transfer the app to an different account. You can’t have two different plans in one account.

(Marlon Xavier Medina Cisneros) #8

That is exactly why I did not know what to do with this app, well i am going to do that and then i ll let

you know, thanks agai

(Marlon Xavier Medina Cisneros) #9

Mr Aleksi,I am trying to do a copy to another account but it does not let me copy. Is there some restriction tocopy it? My plan is tu use that app asa public plan, not as a secure plan.

(Aleksi Alkio) #10

Normally it means you have some errors in your existing app. You should first check the original app and then try it again.