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How to fix WhatsApp Click to chat link not finding WhatsApp messenger on phones

Posted on 04-03-2020 02:33 AM
Arthur_Siloka
New Member
Reply posted on --/--/---- --:-- AM

I have created a product page on an AppSheet app with a WhatsApp click to chat link. However, this link only opens the share on WhatsApp web page with correct number and pre-filled text(picture 1). When I click on send, the code canโ€™t find WhatsApp on the phone and redirecting to install WhatsApp messenger(picture 2).

Below is the link Iโ€™m using: https://wa.me/260969XXXXX1?text=Hi,%20Iโ€™m%20interested%20in%20this%20Descriptive%20top%20bottom.%20P...

picture 1

2X_d_d75541c842a4ee75a4798576ddde7d3c070795f7.jpeg

picture 2 (apparently i can only upload one picture on this platform)

What could be the problem? How do I fix it?

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Posted on --/--/---- --:-- AM
Fabian_Weller
Gold 1
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Reply posted on --/--/---- --:-- AM

Hi @Arthur_Siloka instead of https://wa.me/ try whatsapp:// like:

whatsapp://send?phone=260969XXXXX1&text=Hi,%20Iโ€™m%20interested%20in%20this%20Descriptive%20top%20bottom.%20Product%20ID:%209cf30b16

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