I created a Push notification as a result of ...

workflow
(Alejandro Lamothe) #1

I created a Push notification as a result of an incoming SMS, I don’t get the notification, but when I go to the “Test” button in the Workflow window, it opens the page added here, then and I press to Send Option I get the notification in my iPhone and in my Ipad.

What am I doing wrong?

(Philip Garrett) #2

@Alejandro_Lamothe

I always debug Notification workflow rules by checking the Audit History as described in this article help.appsheet.com - Troubleshooting Notifications

Your workflow rule called “Notification” is only triggered when a record is added to table “IQ Chatbot”. I did not see any adds to that table during the period of time I examined, therefore the rule was never triggered. Troubleshooting Notifications help.appsheet.com

(Alejandro Lamothe) #3

The same thing happens when I create an Email notification but it does not happen when I create an SMS notification, this last one works perfect

(Philip Garrett) #4

@Alejandro_Lamothe

What do you see when you look at the Audit History?