i have an app. i want to transfer ownership f...

(上磊建設股份有限公司) #1

i have an app. i want to transfer ownership from A-account to B-account. After transfered, the app in B-account show the following message, but when i transfer it to A-account again, there is no thing error. what happens?

(Syed Faheemuddin) #2

I think you need to even transfer ownership of the source files

(Levent KULAÇOĞLU) #3

When you transfer the ownership of an app to another account, the base gSheet of the app is not copied. Therefore you see the error that the file is not found. The solution is:

1.) Add the second account as a co-authour to your app 2-) Create a copy of the app in the second account 3-) Remove the co-authorship

(Levent KULAÇOĞLU) #4

@Sdfaheemuddin you cannot transfer ownership of a gSheet

(Syed Faheemuddin) #5

I guess we can. And if the app is already in use then copying may not be helpful.

(Levent KULAÇOĞLU) #6

@Sdfaheemuddin it doesn’t matter if the app is in use or not. Copying an app will automatically create a copy of the base gSheet also with a separate Doc ID.

(Praveen Seshadri (AppSheet)) #7

help.appsheet.com - Transfer an App Between Users or Accounts Transfer an App Between Users or Accounts help.appsheet.com

(上磊建設股份有限公司) #8

ok! thanks, it can be use. But another thing is after i transfered ownership to B account, the app plan i need to set at A-account or B-account?

(Praveen Seshadri (AppSheet)) #9

Once you transfer the app to account B, then you need to set up a subscription plan on account B