Images on email templates

[santibarrios]

Hi all!

I´ve created an email template using a Word document that includes an image (the logo of the company).
When I tested the email sent a Gmail account, the image (that should appear in the body of the amail) appears as an attachment and in the place of the image appears what you can see in the image below:

There is something I can do to display the body with all images correctly?

Thanks!

[Steve]

help.appsheet.com

Images or files that do not load

What to do when the app won't show your images or serve your files.

[santibarrios]

Hi Steve!

Thank you for your answer, but I think you didn´t get which is the exact problem.

There is no issue with the images in the App. The problem is in the email that the App send using a basic docx template for the body which include the logo (image) on it. When the email is sent, the image arrives as an attachment instead to be shown in the body (the screenshot I´ve sent is from the email in Gmail).

Thanks again.

[Appy]

Hello,

Did you find a solution for the email image issue?  I have the same problem and I can't find a fix.

[juanp38]

Hello, I have the same problem, and also when I see the email in gmail, it is not displayed with the same font as the template.