Iphone - Notification setting issues

[Tiger1]

I have an app that uses notifications. It is only used for this purpose. I have it set up to send a workflow rule (notification) every time i write a message and click save. I am using an android phone - i get all the notifications fine, however no one using the i phone gets them…

Any thoughts?

[TyAlevizos]

Hi,

I’m assuming that you have already reviewed this article? https://help.appsheet.com/en/articles/961993-sending-sms-from-a-workflow-rule-or-scheduled-report

If yes, and it’s working on android but not iOS I’m wondering if for some reason you have notifications disabled for the AppSheet app on iOS. Might that be the case here?

[Tiger1]

Isn’t that article for SMS? I am wanting for notifications.

[QREW_Cam]

Think these should be relevant documentation even if it’s the first steps of troubleshooting the problem you’re having.

help.appsheet.com

Troubleshooting Notifications

You can use Audit History to troubleshoot Notification workflow problems.

help.appsheet.com

Sending Notifications from a Workflow Rule or Scheduled Report

A Workflow Rule can send a push notification when data changes. A Scheduled Report can send a push notification on a schedule you specify.

[TyAlevizos]

Oops my mistake for not reading closely. QREW has posted some good links. I just tested with a bare bones application and a workflow is sending a notification to my iOS phone. Another good way to test is to use the “test” feature inside of that workflow?

[Tiger1 · Accepted solution]

Got it! Thanks. Testing it showed me i didn’t have correct email!

Thanks again