Issue with "add shortcut"

Most time works but when add shortcut at android tablet, It says " Failed to create short cut Make sure device has internet connectivity".

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Does the device have internet connectivity when the error occurs?

What was the resolution to this issue? Others are having similar issues and could benefit from the solution.

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Iā€™m getting same issue again on my Samsung S5.

cheers

Hi

My customers have the same problem
How could they fix this problem?

Sakis

Hi! Some of my users are also having this issue :frowning:

Any thoughts?

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hello, @Steve, happy new year. after 1 year with appsheet and >100 phones with the apps creating shortcuts, today i get this problem on a new phone. Yes, the phone has active wifi and SIM card (i am downloading emails with the links to install the apps) a solution is needed. is there an alternative way to create the shortcut?

Please check that you are using https:// instead of http:// with the app image from UX > Brands.

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@Aleksi I checked and I have a http instead of a secured http

If this is a requirement, I would suggest:

  1. It should be specified/checked in that space
  2. There should be an upload options for those of us that do not have an SSL in our servers

Thanks!