Large Payload - Sending PDF

[Robert]

Hi everyone,

I am using a workflow which sends an pdf by email (very simple). The size of this PDF is about ~18 kb and add only 1-rowinformation (data) and no pictures or anything like this (except the company logo which is about a 8kb).

I noticed that I can get this pdf with exactly same information with no problem in pdf when I do not put this information in a table and document landscape format.

As soon I want to re-structure the layout (table format), I get the message during testing that the payload is too large.

When I copy this error message in an local HTML file

I can see Appsheets tried to structure it in the table format.

Anybody suggestions what might cause this problem

[GreenFlux (GreenFluxLLC)]

Nice troubleshooting, @Robert ! This definitely seems like a bug.

Could you please email this to support@appsheet.com?

[Robert]

Is there any update of this issue? Has the rootcause been found yet?
Thx,. Robert

[Steve (Steve Coile)]

Did you contact support@appsheet.com?

[Robert]

yes I did, and got a confirmation on Saturday.

[Robert]

Hi everyone,

is there any update to the resolution of this topic?
Thx!

[Steve (Steve Coile)]

What did Support tell you?

[Robert]

nothing, only that they acknowledged the issue

[Steve (Steve Coile)]

More than just an acknowledgement; they also made some requests:

I noticed you had an error message but it was something that you had copied into an HTML file? Can you send a copy of that error message? Are there any other error messages that surface in the UI?

Please respond to Support.

[Robert]

they replied before 18 hrs. (in the middle of the night), mine was 21 hrs
Thx anyway

[Robert]

It looks like the html (see screenshot in de ticket) has a nesting html file. That is the reason why I have two files saved locally. That might be the reason that the payload is assumed as large?!?

[Robert]

{"$type":"Nirvana.Data.TaskResultEmail, V2API","Attachment":{"$type":"Nirvana.Data.TaskAttachment, V2API","Archive":"AttachAndDoNotArchive","Byte":null,"ByteEncoded":null,"FileName":"","FilePath":"","FileStore":"","MimeType":"text/html","Name":"Nick Haasmann Messung und Analyse.html","PageHeight":0,"PageOrientation":"Landscape","PageSize":"A4","PageWidth":0,"TemplateHasCustomFonts":true,"Text":"

“”

NH Training Club | Feldstraße 40a | 2345 Brunn am Gebirge

NH Training Cub Hautfaltenmessung & Analyse:

ID

Körpergewicht

Lean Mass

Körperfett

Kinn

[mm]

Wange

[mm]

Brust

[mm]

Trizeps

[mm]

Schulterblatt

Rippe

[mm]

Hüfte

[mm]

Bauch

[mm]

Knie

[mm]

Waden

[mm]

v. Oberschenkel

[mm]

h. Oberschenkel

[mm]

Bizeps

[mm]

SUMME

[mm]

c60c387a

90,80

66,6

26,65 %

14,80

14,00

40,90

12,60

20,00

21,80

27,00

53,80

5,80

9,00

17,60

40,00

6,40

219,7

Prio

8

10

2

9

7

5

4

1

13

11

6

3

12

",“ByteLength”:0,“BytePresent”:false,“PDFCount”:0,“TextLength”:12722,“TextPresent”:true},“Bcc”:,“Body”:"Hallo Robert,

Anbei als PDF deine neue Hautfaltenmessung und Analyse

Beste Grüße,
Nick",“Cc”:,“FromDisplay”:“robert@nhtc.at”,“MailTemplate”:“FINAL-DATACHANGE”,“MessageChannelName”:“System Default”,“OtherAttachments”:{"$type":“Nirvana.Data.TaskAttachments, V2API”,“WorkflowAttachmentList”:},“PreHeader”:“Update to application ‘NHTC-360°’ table ‘Körperfettmessungen’ by ‘robert@nhtc.at’ at 23.01.2021 13:00:56”,“PreserveRecipients”:true,“ReplyTo”:“robert@nhtc.at”,“Subaccount”:null,“Subject”:“Hautfaltenmessung & Analyse”,“Title”:“Alert: Update to application ‘NHTC-360°’ table ‘Körperfettmessungen’”,“To”:[“robert@nhtc.at”],“ProviderType”:0,“ProviderApiKey”:“LFAwmMpIFKPpRm7ikwlSxQ”,“AppErrors”:{"$type":“Jeenee.DataTypes.AppErrors, Jeenee.DataTypes”,“RecordInfo”:false,“RecordWarning”:true,“AnnotateErrors”:false,“Errors”:},“TaskType”:“Email”,“TaskName”:“HFM und Analyse:SendMailHFM”}

[Robert]

both files have the exactly the same content

[Robert]

can anyone replicate this error?

[Robert]

can it be possible that I have these problems because my table has 52 rows?

[Robert]

I mean Data Table - not the table in a document

[Robert]

this is pretty dissapointing. Appsheets seems to work only for less complex UseCases :-/
OK, I will close this ticket.

[Robert]

Appsheet can’t give me an reliable answer and analysis at the moment. So we need to stick with the bug.

[Semps_Mys]

@Robert

dissapointing. Appsheets seems to work only for less complex UseCases :-/
OK, I will close this ticket.

I also face the same problem. If I add a single row table to my data formatting in attachment format, It shows “Large payload” and it fail to execute. Does Appsheet have the capability to handle the formatted report?.