My app was blocked (I assume because I'd exce...

(Ben Delabond) #1

My app was blocked (I assume because I’d exceeded the number of users for use on a free plan). I have upgraded to the minimum plan required (Publisher) and received an invoice. But there is still a warning against my account and says it requires upgrade. The app is still blocked. I only have about 10 guest users. Why is this and when will it become unblocked?

(Aleksi Alkio) #2

It will take normally 20…30 minutes before you can see the update. If you don’t see it happening, please reply.

(Ben Delabond) #3

It has been over an hour and nothing has changed.

(Ben Delabond) #4

@Aleksi_Alkio Hi - the app is still not unblocked after a few hours. Please can you advise?

(Aleksi Alkio) #5

What is your account ID number so I can check the reason?

(Ben Delabond) #6

@Aleksi_Alkio 248938 Translate

(Aleksi Alkio) #7

It seems that your account is not blocked. Would you please check it.