New Bug Encountered: Blank Screen on Redirect to Microsoft Organization Sign On Page

When signing in to AppSheet, my corporate users click Microsoft. At the Microsoft sign-in screen, they enter a corporate email address and click Next. This should redirect them to the organizationโ€™s log in page. Instead, we get a blank screen.

  • This happens for the Android and IOS AppSheet apps.
  • My users can authenticate to Google accounts without issue.
  • If the app runs in a browser on Windows/IOS/Android the redirect is successful and they are able to sign in.
  • We are able to sign into another Azure Active directory tenant that does a redirect. This probably redirects to a Microsoft-created sign in page.

So, whatever AppSheet is using to display the login pages and handle the chain of events (redirects or whatever is going on) canโ€™t handle our organizationโ€™s custom sign-in page. Desktop and mobile browsers appear to handle it okay.

Has anybody had similar issues? Any workarounds? The answer might be for our corporate IT to โ€œfixโ€ the custom sign in page. If so then they are going to have to know whatโ€™s going on with AppSheet and what it can and cannot handle.

This issue will prevent us from using company accounts for AppSheet, which is going to be a big governance issue and possibly a deal breaker for AppSheet.

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Steve
Platinum 4
Platinum 4

Please contact support@appsheet.com for help with this.

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