New Bug Encountered: Duplicate Support pages in search results

it appears that support articles/pages are being duplicated but only in the “main” support screen.

Below is an image of search results. For the duplicate entries, it seems the links are unique. The first 3 in the image have these links respectively:

  1. https://help.appsheet.com/en/articles/4865326-bots-the-essentials#h_f3cea7c586
  2. https://help.appsheet.com/en/articles/4865326-bots-the-essentials#h_5bf8a73f93
  3. https://help.appsheet.com/en/articles/4865326-bots-the-essentials

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4 REPLIES 4

Yes, as @WillowMobileSystems rightly mentioned, request AppSheet team to take a look into it. Many times one article appears in the search query multiple times.

Today I also came across multiple entries for “Data Source” search word and certain articles appeared a number of times. One article on Big Query Data Source appeared as many as 10 times one after the other. One article on MySQL data source appeared 6 times. This happens during many searches.

Steve
Platinum 4
Platinum 4

Attn @Peter ?

Thanks for the heads up everyone, created a ticket for this bug.

Hi @Peter ,

The problem seems to be persisting. The search results still produce multiple instances of the same artilce.

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