New Bug Encountered: Logo not appearing properly on Android device

[Kirk_Masden]

The following little logo is showing properly in my browsers and on my iPhone but it appears to be broken on my Android phone when I use the same app.

When I check other apps on my Android phone, AppSheet icons are fine; it’s only the icon that I’ve made that appears to be broken and only on my Android phone. As you can see from the following, it’s an image that I’ve put on my own server:

Even on the Android phone, the icon appears properly in other contexts, such as the App Gallery:

I wonder if I am the only one experiencing this.

If anyone at AppSheet would be willing to take a look, here’s the name of the app: 191009KankakuV5-230844

Thanks!

[peterdykstra]

Hey @Kirk_Masden, do you have a screenshot of how the logo shows up incorrectly?

[Kirk_Masden]

Thanks @Peter! Just took one with my phone. I’ll have to send it later, though.

[Kirk_Masden]

Sorry to be late to respond, @Peter. Here’s the image of the problem, which is persisting on my old Huawei phone:

I see now that I’ve posted this that it is an image of a difference version of the app but I’ve check and the problem is the same, regardless of the version.

[peterdykstra]

Kirk - it looks like you need to make sure that image URL is hosted on a ‘secure’ site - if it already is, try changing the http to https

[Kirk_Masden]

I see. Thanks. I wasn’t aware of that. I’ll try to take care of that.

By the way, I’d like to mention this in relation to the logo issue:

Allow branding of deployed prototype apps to remain unchanged Feature Requests

If one wishes to make a prototype app as a contribution to the community, it would be nice if the branding images could be left in tact when that prototype is copied. I am happy to make my prototype app freely available to other users but I was I could control the default appearance. Currently, when prototype apps are copied, the “App logo” and “Launch image” are change randomly to an AppSheet default image, which is often completely inappropriate to the app. It strikes me as odd that when can…

The project I’m working on is one that I hope will lead to a fairly large number of Japanese users download my app as a prototype. If the prototype becomes popular, it won’t contribute directly to AppSheet’s bottom line because students will use it on the “free” plan. However, I hope that it will contribute indirectly to AppSheet’s growth but increasing the number of people in Japan who know about AppSheet.

I hope that AppSheet will eventually decide to support profile apps but not changing logos when they are copied. Thanks!