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New Bug Encountered: Related Records not Showing

Posted on 05-16-2019 09:50 AM
Robbie_Pollock
New Member
Reply posted on --/--/---- --:-- AM

I have a profile record and also 2 additional records that are linked to the profile record via the “ref” field. When I view the Profile Record within my web browser, both related items show fine. When viewing the profile record on my iPhone X, it only shows 1 of the related items at the bottom rather than both. Also, the one that it does show, shows (0) next to the View Button even though there are associated records. If you click on the “View” button from here, it does take you to that record view so I know they are getting linked.

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  • UX
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3 REPLIES 3

Posted on --/--/---- --:-- AM
Steve
Platinum 4
Platinum 4
Reply posted on --/--/---- --:-- AM

Someone else also noted this problem recently.

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Posted on --/--/---- --:-- AM
Robbie_Pollock
New Member
In response to Steve
Reply posted on --/--/---- --:-- AM

Thanks. I did notice that if I ADD a new record of that related list on the phone, once it saves that record and returns to the master page, it displays correctly. If that helps.

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Posted on --/--/---- --:-- AM
tony1
New Member
Reply posted on --/--/---- --:-- AM

@Robbie_Pollock Can you send the name of the app and steps to reproduce the problem to support@appsheet.com? Sounds like a bug.

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