New Bug Encountered: User does not have a valid 'microsoft' account

[Fabian_Weller]

We had this Error message over all Apps:

Unable to fetch app definition.
Error:User '622224' does not have a valied 'microsoft' account.

We could not use any App.

Then I logged in to appsheet.com with my Microsoft account.

Then choose my Account.

But it sent me back to the first picture. I choose again my account and it sent me back to the first picture and so on. I had to do this 5 times. Then I was logged in.
After that, all Apps where working again.

As you can understand this is very frustrating as we are using our Apps in Business.

[Daisy_Ramirez]

Hi Fabian, did you find out what the issue was here? We’re having the same thing over. See a message in Excel regarding privacy settings?

[Fabian_Weller]

Thank you @Daisy_Ramirez. That sounds interesting. I didn’t find the reason but it’s working again.

Adding @praveen

[pravse]

Seems like a bug in the Microsoft OAuth flow. @Daisy_Ramirez are you continuing to see this issue?

[Daisy_Ramirez]

They’re back up and running. Thanks

[Kirk_Masden]

Hi @praveen!

Many of my students have reported a similar problem with Google:

How to save unsynced data / valid 'google' account error Questions

Hi! I’m using AppSheet in a class and recently quit a few students had the following kind of error: [IMG-0943 2] I should explain that, in this class, all of the students have copied a prototype app that I made and are using it with their own data on a free plan. So, unlike typical business situations, this is not a case in which multiple people are working with the same data. When the students told me about this problem yesterday I hesitated to tell them to try logging out and then logging …

As I wrote in my post, I’m getting good assistance from @Aleksi but I’m posting here too to try to gather more information and insights.

[Naomi]

Hi, I got the same error message. Do you know why? or how to fix it?
User ‘1701632’ does not have a valid ‘microsoft’ account for data source 'office365-1

Thanks

[Steve]

Please contact support@appsheet.com for help with this.

[Apppie]

Same issue here, do we all have to contact appsheet support?

[Steve]

Yes.