New creator and new poster here. Thanks for helping me with a probably very basic question!
I’m an elected official and I’m trying to create an app to log service requests and people’s advocacy. Then, I want to have a back-end that my staff and I can use to follow up and track feedback by issue.
So, the fundamental question is, does the public that is simply completing our form need to be a “user?” Is there a way to make it public for most, but private for my staff?
What’s the best practice here? Thank you!!!