Notification deep link not working while app is open

[BizzyBox]

Hello,
I have a workflow where when the admin of the app adds a new row to a table, it sends a notification with a deeplink to show a view with that new row.

The deeplink works fine while the app is closed, but when while it is in view and the notification is clicked, nothing happens.

Here is the deeplink I am using: LINKTOROW([_THISROW], "My Row Detail")&"&at="&(NOW()+1)

The string at the end is used to force sync that I found about here: Sync Action?

[Steve]

The direct result of LINKTOROW() is intended for use within the app; it isn’t a complete URL needed by a browser. To create a full URL, you’ll need to prefix the LINKTOROW() result with the app’s base URL, found here:

Alternatively (and preferably), you can use the template variables to construct the URL instead:

help.appsheet.com

Template Variables

Using variables in your workflow templates.

[BizzyBox]

Could I please get an example? I’ve tried many variations with my link but it is not working. I now get an “Error” page page when I click on the app notification.

[Steve]

Try something like this:

CONCATENATE("https://ww.appsheet.com/start/...", "?", LINKTOROW(...))

[BizzyBox]

Still not working…

This is the code I used:
CONCATENATE("https://www.appsheet.com/start/...", "?", LINKTOROW([_THISROW], "My Detail Page"))

I get the “error” page in app. I am using a whitelisted app. Could that be an issue?

Thanks.

[Steve]

BizzyBox:

I get the “error” page in app.

Please post a screenshot of the error.

Please also post a screenshot of your notification configuration.

BizzyBox:

I am using a whitelisted app. Could that be an issue?

I doubt it.

[BizzyBox]

Screenshots are below.

[Steve]

Ah, okay. I misinterpreted your need. Your original expression was correct:

LINKTOROW([_THISROW], "My Row Detail") & "&at=" & (NOW()+1)

But, as for this:

BizzyBox:

The deeplink works fine while the app is closed, but when while it is in view and the notification is clicked, nothing happens.

I have no explanation. Please contact support@appsheet.com for help with this.