Please help! Can not Sending Email to group mail

I can not Sending Email to group mail but i can send it to individual email. and i already deployed

Please help me

What does “group mail” mean? Can you provide a screenshot of how you have it setup and what exactly you are doing?

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I mean Group Email in Gmail

ooooooh. “group email” means “group email”. Duh! Why didn’t I think of that.

Do you mean you want to send an email to multiple people at once?

What is this [attendee_email] column type? What values are in it? What does the audit-log/automation-monitor show when this Bot runs?

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The values in [attendee_email] is group email

and here is Audit log

This term is ambiguous. Is it one address that distributes to multiple recipients? Or multiple addresses?


it is one address that distributes to multiple recipients.

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Thank you for the clarification. Unfortunately, I have no experience troubleshooting Automation, so I will have to defer to others to help further. Consider engaging for help.

Attn @prithpal @Dan_Bahir

Is the group email a real email account? Because if not, I believe even workflows did not work with those.

Attn @Sai

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If you havent already reached out to support, Can you please create a support ticket engaging the support. If you have already created one, please point me to it and I would love to help.


  • Sai
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