Problem about the missing photo

[Chengzhi-EXT_GU]

Hello,

Recently we encountered the problem about the missing photo.

This app is used to upload the picture to google drive, 4 users.

1.The type of this column in Appsheet is IMAGE, sometimes after user updated a new record, we got the below error:

2: Sometimes after user updated a new record, the value of Image column is blank.

Below is the normal status.

[Aleksi]

When the update is done, have you checked is the image name saved to the spreadsheet?

[Chengzhi-EXT_GU]

Hi Aleksi,

No, the value of image column is blank, and this column was already set to “Required” in App.

For example, a new record with 5 photos, but only 2 photo has been uploaded successfully, and other 3 columns are blank.

[Aleksi]

Your Google Drive is not full?

[Chengzhi-EXT_GU]

Sure, it’s unlimited license.

[Aleksi]

I would propose to send an email about this issue directly to support@appsheet.com

[Novianto_Djunae]

seems he have a same problem like me