Report Notification

(Jerry Lan) #1

Dear appsheet team,

I have a personal app as per screenshot. I was testing the report and notification but no notifications get sent at the time of the screenshot. This is what I have tried:

  1. App closed at 1245 pm-no notification
    2)App opened at 1245 pm - no notification
  2. Deploy app and opened at 1245 pm - no notification

When I click “run” , it works however.


(Aleksi Alkio) #2

Have you deployed the app? EDIT: My mistake… it seems that you have deployed the app.

(Aleksi Alkio) #3

Check the Audit history what it says let’s say after 5 minutes. You should see details from that notification and the reason if it’s not sent.

(Jerry Lan) #4

This app is a bit of a frankeinapp to try things.As per the screenshot,after 7 minutes, no notifications was even fired according to the log analyzer.

(Aleksi Alkio) #5

If you can’t see anything from the Audit history, then there is something wrong in your notification rule. I made a small test with your information, and it’s working correctly.

(Jerry Lan) #6

Hi Aleksi, I have been trying a few times but can’t still get it to work. You tried on my app above or on an app of your own? I am using a free account for this app notification test. Could it be that report notification only works on premium account apps? Thanks.

(Philip Garrett) #7

Can you provide:

  1. Your account id
  2. The app Name
  3. The Report name
1 Like
(Philip Garrett) #9

Hi Jerry,

You are correct that your Report is not running on an automatic schedule because that is only supported for Deployed apps on a paid plan.

While you are doing development on a Free plan, you can click the “Test” button on the Report tab and test the Report. Is that working for you? It appears to be based on the Audit History.

(Jerry Lan) #10

Thanks and noted for the information @Phil ! Yes it works when I click on Test.

(Philip Garrett) #11

That is great news.

Once you deploy and are on a paid plan, your Reports should run on the automatic schedule you specify.