We are investigating the root cause of some users receiving following error message when trying to login: "Error validating external account. Please try again"
We will post with more updates as our team is investigating the root cause.
Update 11:45 am PST
Impact as we know it:
If a Workspace1 → User invites New User also a workspace one (Who never had an account with Appsheet before) then they are blocked from logging in.
Update 10:30 pm PST
We have identified the root cause and release a fix. Our preliminary test shows most new Workspace Users are able to login into Apps
We apologize the inconvenience caused.