Scheduled reports - error message

tcanelli
Participant V

I have an app with several scheduled reports that were scheduled for the 1st of the month at 8am EST. It looks like all but one ran successfully. Here is the error I received - what does this mean?

Error:
โ€œJeenee.DataTypes.SpreadsheetException: The underlying connection was closed: An unexpected error occurred on a receive. โ†’ The HTML to PDF conversion web service failed to convert the HTML document to PDF for application โ€˜EverbridgeRoles-589363 (0d017aa4-ca53-47d0-8574-8e265e17bd58)โ€™ due to: The underlying connection was closed: An unexpected error occurred on a receive. โ€”> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. โ€”> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. โ€”> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host\r\n at System.Net.Sockets.NetworkStream.Read(Byte buffer, Int32 offset, Int32 size)\r\n โ€” End of inner exception stack trace โ€”\r\n at System.Net.Sockets.NetworkStream.Read(Byte buffer, Int32 offset, Int32 size)\r\n at System.Net.PooledStream.Read(Byte buffer, Int32 offset, Int32 size)\r\n at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)\r\n โ€” End of inner exception stack trace โ€”\r\n at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)\r\n at Nirvana.Data.PDFEncoder.Encode(Context context, String input, PageOrientationEnum pageOrientation, PageSizeEnum pageSize, Int32 pageHeight, Int32 pageWidth) in d:\a\1\s\V2API\Workflow\Common\PDFEncoder.cs:line 110\r\n โ€” End of inner exception stack trace โ€”\r\n at Nirvana.Data.PDFEncoder.Encode(Context context, String input, PageOrientationEnum pageOrientation, PageSizeEnum pageSize, Int32 pageHeight, Int32 pageWidth) in d:\a\1\s\V2API\Workflow\Common\PDFEncoder.cs:line 127\r\n at Nirvana.Data.WorkflowActionResultEmail.<>c__DisplayClass68_0.b__0() in d:\a\1\s\V2API\Workflow\ActionResult\WorkflowActionResultEmail.cs:line 211โ€
Properties:
{
โ€œAppIdโ€: โ€œ0d017aa4-ca53-47d0-8574-8e265e17bd58โ€,
โ€œAppTemplateVersionโ€: โ€œ1.000376โ€,
โ€œRuleNameโ€: โ€œEmergency Services Role Reportโ€,
โ€œEventTypeโ€: โ€œScheduledโ€,
โ€œInvokedByโ€: โ€œScheduledServiceโ€,
โ€œServerNameโ€: โ€œprodu991100014Jโ€,
โ€œServerRegionโ€: โ€œWEST-USโ€,
โ€œIgnoreSecurityFiltersโ€: false,
โ€œEventMatchโ€: โ€œWorkflow event successfully matchedโ€,
โ€œConditionโ€: โ€œโ€,
โ€œMatchesConditionโ€: โ€œTrueโ€,
โ€œActionResultsโ€: โ€œCreated 1 ActionResultsโ€,
โ€œAction Typeโ€: โ€œEmailโ€,
โ€œAction Nameโ€: โ€œAction 1โ€,
โ€œEmailToโ€: โ€œrcollins@scgov.net,smontgo@scgov.net,tcanelli@scgov.netโ€,
โ€œEmailCCโ€: โ€œโ€,
โ€œEmailBCCโ€: โ€œโ€,
โ€œEmailFromDisplayโ€: โ€œErole Appโ€,
โ€œEmailReplyToโ€: โ€œnoreply@appsheet.comโ€,
โ€œEmailPreHeaderโ€: โ€œScheduled rule โ€˜Emergency Services Role Reportโ€™ for application โ€˜Everbridge Rolesโ€™ invoked at 3/1/2020 8:24:20 AMโ€,
โ€œEmailSubaccountโ€: null,
โ€œEmailSubjectโ€: โ€œEMERGENCY SERVICES EROLE ASSIGNMENTS AS OF 3/1/2020 8:24:20 AM\nโ€,
โ€œEmailTitleโ€: โ€œScheduled rule โ€˜Emergency Services Role Reportโ€™ for application โ€˜Everbridge Rolesโ€™ invoked at 3/1/2020 8:24:20 AMโ€,
โ€œEmailAttachmentโ€: โ€œName: โ€˜Erole Report 3/1/2020 8:24:15 AM.pdfโ€™ Archive: AttachAndDoNotArchive FileName: โ€˜โ€™ MIME Type: โ€˜application/pdfโ€™ PageOrientation: โ€˜Landscapeโ€™ PageSize: Legal AttachmentByteLength: 0 AttachmentTextLength: 671558 PDFCount: 1โ€,
โ€œEmailOtherAttachmentsโ€: โ€œโ€,
โ€œAppTemplateNameโ€: โ€œEverbridgeRoles-589363โ€,
โ€œOperationโ€: โ€œWorkflow actionโ€,
โ€œResultโ€: โ€œFailureโ€
}

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3 REPLIES 3

tcanelli
Participant V

Update - I manually ran this report separately and it worked. So not sure what that error is.

Last time I knew, appsheet outsourced itโ€™s PDF creation process to a SaaS - looks it timed out or something.

Ok thanks. I went through and staggered the report times. Hopefully that helps for next month.

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