Send an Email Workflow not sending email when I include attachment template

[Lemuel_Del_Rosa]

I tried having an Action that will trigger Send an Email workflow whenever I add an Email add to a form. It is working and sending an email if I only add an Email Body and not an attachment Template.

If I put Attachment Template (PDF) via Create, the workflow seems not functioning. The tables are being updated but I am not receiving any emails from the workflow.

[Aurelien]

Welcome to the community @Lemuel_Del_Rosario

Various things to check:

• Save your change
  If you dit not save:
  
  
  
  if you saved first (😞
  
  
• click on the “Create” button
• Save
• you should have that:
  
  

If you followed all these steps first, you should be ok.
Remember to Save after every step.

If not:

• can you please click on the “Test” button on top of your Workflow window
  
  
• on the tab that will be created, click on Execute
  
• tell us the error message that pops up ?
  

[Lemuel_Del_Rosa · Accepted solution]

I just tried testing the workflow and I already found out the problem. I forgot to put the reference in the template! Silly me. Thank you for suggesting to test the workflow!