Setting up a device to use the app in Appsheet with user credentials (not editor)
(Note: I piggybacked on a separate thread for this, and in the end I figured out how to get around the problem, so I’m posting here as well in case someone knows why this happens. I may have missed it in the documentation.)
My app is now deployed (yay!). We will have one editor (me) and one user account (for our field crew). The field operator will be using the app as a user on an iPad. We have two iPads; the second one is just a backup. Only one device will be used at a time.
After deploying the app and shared it with the user account. The user account is allowed edit access to the Google spreadsheet on the backend.
I downloaded the Appsheet app successfully on both iPads, then tried to sign in with the user account credentials.
That’s where I hit a snag. I couldn’t see my app even though I had signed in successfully with the user account credentials. The app thought I was signing in as an editor, ready to create a new app. My app didn’t appear anywhere in the App Gallery.
Here’s what seemed to fix it:
- I logged out the user from the Appsheet app on the iPads. - I logged back in as the editor, again on the iPads. I was able to see the app, so the problem was not with the device. - I logged out the editor from the iPads. - I logged back in as the user. This time I was able to see the app as a user and it all looks lovely.
Now for the Big Question: why did this happen? Is logging in as the editor first required for initial setup of a new device? Are there settings I missed somewhere?