I’m not a developer so forgive me if this is a dumb question, but I’d love to know if this is possible before I really dive in.
I’m planning to use Appsheet to make a basic field service app that tracks start and stop times of my services. I need to send an SMS notification to the customer when I’m on the way to their house (with an action button).
I understand Twilio uses webhooks to post the update information as each step occurs (queued/accepted, sending, sent, delivered). Can Appsheet catch those webhooks and update the delivery status in real time on the app screen, or would the user still have to sync the app to check for updates? It’s very important to me that I get instant confirmation of the message being sent. If anyone has integrated this and has some advice, please share!