I can’t find it anymore
What u talking about?
It no longer appears on my editor or appsheet website screens like it used to. This can be annoying when I am chatting with support, I can’t message them until they message me. The bubble only pops up when a message has been sent to me. Then, I click out of it, and it disappears.
An email to firstname.lastname@example.org is probably the best way to get an answer to this question. I wouldn’t be surprised if the removal of the chat bubble has something to do with the impending UX refresh for the app editor, but that’s pure speculation.
Thank you! I was trying to see if I was the only one with the issue first, but I will email.
You were right. AppSheet is moving away from the support bubble, and just planning on using the email@example.com email as the only other system of support in addition to the User Community.
Thanks for sharing that with us!