This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Log in to ask a question
Log in to ask a question

Sync problem. Everthing work fine until 30 mi...

Posted on 06-05-2018 05:00 PM
Bogdan_Adrian_M
Bronze 1
Bronze 1
Reply posted on --/--/---- --:-- AM

Sync problem. Everthing work fine until 30 minutes ago. After that all my apps start and frize at sync.

I tried on 2 devices. An android 4.4.4 and an android 4.4.2. Any fix for this problem?

0 4 325
0 Likes
4 REPLIES 4

Posted on --/--/---- --:-- AM
Aleksi_Alkio
New Member
Reply posted on --/--/---- --:-- AM

May I ask what is your account ID number and app name. I can check your app quickly if I can see the same behavior. Is this happening also with the desctop/laptop?

0 Likes

Posted on --/--/---- --:-- AM
Bogdan_Adrian_M
Bronze 1
Bronze 1
Reply posted on --/--/---- --:-- AM

Problem fixed on 4.4.4 device after a cache and data clear from android app manager. On 4.4.2 device this clear dont fix anithing still not working. i tried diferent apps, owned and shared to me. I dont think is a app specific problem.

Account ID: 141888 In browser

any app is working on booth devices.

0 Likes

Posted on --/--/---- --:-- AM
Aleksi_Alkio
New Member
Reply posted on --/--/---- --:-- AM

Please send an email to support@appsheet.com with details.

0 Likes

Posted on --/--/---- --:-- AM
Adam-google
Staff
Reply posted on --/--/---- --:-- AM

We identified one potential issue with a recent update that may have caused compatibility problems with older devices. A fix for that was released a few hours ago, but we havenโ€™t confirmed yet whether that was the source of these symptoms. Can you try fully closing and relaunching the app a couple times while you have network connectivity (to force the update to be applied), and see if the app still fails to load?

0 Likes
Top Labels in this Space