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Syncing and loading the app

Posted on 01-14-2020 01:23 AM
Andrea2
New Member
Reply posted on --/--/---- --:-- AM

Hi there. Why would a user get this err message when trying to load the app. App is installed on device.

2X_a_aaf260779d7eae5f6afd244984a290f494dc26b6.png

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Posted on --/--/---- --:-- AM
LeventK
Silver 5
Silver 5
Reply posted on --/--/---- --:-- AM

@Andrea
Possibly the mobile device might have been temporarily disconnected from the internet whilst the app was fetching the app definition from the AppSheet server.

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Posted on --/--/---- --:-- AM
Andrea2
New Member
In response to LeventK
Reply posted on --/--/---- --:-- AM

Thank you. The User tried several times and kept getting the same message. He had to uninstall the app and install again to be able to use it.

Posted on --/--/---- --:-- AM
Fabian_Weller
Gold 1
Gold 1
Reply posted on --/--/---- --:-- AM

@Andrea
Here ist the related post

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