Unable to access device photo album for Thumbnail column

We have an app that uses a Thumbnail column to capture images. It works fine with the device camera, which it launches automatically.

We want users on tablet devices to be able to either use the camera or select a photo from the device photo album.

However, users are only able to access the camera, not the photo album in our deployed AppSheet app.

The AppSheet documentation refers to settings in Android and iOS in this documentation:

On our devices (Android 9 (Samsung Tab-A Model SM-T380) and iOS 13.14.1 (iPhone 11)) the mentioned setting is not present.

Questions:

  1. Do we need to use an Image column, instead?
  2. Is there a setting in the AppSheet developer we need to use?
  3. Is the โ€œaccess camera rollโ€ capability only available on certain mobile OS versions?

Thanks!

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Bahbus
New Member

UX > Options
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Bahbus
New Member

UX > Options
2X_3_3e13a0f987b3fbe849f6abc54d4bb4d08d333f0a.png

Thanks!

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