Sales Team, please reach out to me as soon as possible. I understand you are busy but I have been trying to reach you for a very long time and I have a funding deadline to meet and I would need the estimated cost for my project.
I am really sorry to hear that - our sales team will be in touch with you by the end of the day. Would you mind sending me a private message with the email address you contacted? We have ambitious goals for response time in our support channel at firstname.lastname@example.org, and make it a goal to respond to everyone as soon as possible. I want to make sure we don’t have technical issues, or maybe we need to update contact information somewhere.
If by any chance you were reaching out to an individual (example: email@example.com), there are chances that that team member has left the team, which is why we always advise to contact firstname.lastname@example.org.
I contacted email@example.com. Now, Nicholas and Ginny are following up with me. Thank you for reaching out!