User not getting invite to the app

James_Samuel
Participant II

I have sent an invite to a user, and it’s not arriving at their email address, which I have been monitoring for the last 3 hours!

One hour in, I thought I should check the user number limit on my account (this really needs to be built into the Users section of the Apps, or an alert to let people know they can’t add another user without adding a new user to their billing account)

However, after doing that (going from 3 to 4 users) the email invitation is STILL NOT being received.

What is a fellow to do?

@Steve - any thoughts on this?

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1 REPLY 1

Check spam.
Also, once they’re in the white list they’re in. So you can just email them the link…

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