Hello I have a client with an employee who is unable to reach the new app version by browser nor mobile.
On the mobile app we’ve logged out/back in uninstalled and reinstalled but he still gets the old app.
On the browser, he has cleared his browsing history logged out/back in several times but still gets the old app.
He’s extremely frustrated and I can certainly understand why. Others in the company are fine.
How else can I help him?