User settings being reset to initial values

[Jonathon]

Starting today, my USERSETTINGS() have begun resetting themselves back to their initial values.

A common and simple schema I employ across applications uses a USERSETTING() project selector, and security filters to only pull information from those projects. To simplify things, I generally mark this usersetting required and point its initial value to a generic project. This ensures that when users first launch the application they don’t have a null project (which would require additional logic to handle).

For some reason, my applications are now resetting the usersetting to the initial value, so users can no longer get to their projects. See video of behaviour:

[APiCC_Conor]

We are now seeing this problem across all apps and it’s preventing any data behind a security filter from being accessed. Each app I’ve tested so far is effectively inoperable due to this bug.
@Steve

[Dan_Oliphant]

Same issue here

[KVacola]

We are experiencing the same behaviour. Apps look like they’re loading, but when we load a specific project/site there’s no data. Occurring across all mobile apps, web browser, and emulator.

[Steve]

Escalated.

[APiCC_Conor]

Ours just started working again.

[pawann]

Same issue here across all apps making use of usersettings().

Outage realised just before 8 pm CET

Behaviour is identical for Apps owned or accessed by different accounts.

[GreenFlux]

Same issue here. Users can no longer see rows based on USERSETTINGS security filters.

[bmorris]

Same issue here. My app will no longer work due to this issue.

[MultiTech]

This is another one of those see-saw bugs:

• it works one day, then it’s broken another, then it works another day, works for maybe a week, then it’s broken again…

User settings has always been problematic with security filters, ever since they released user settings years ago… YEARS ago.

• The only thing I use UserSettings for anymore is for like… a Dev switch - something I can turn on, as the developer, to show tings that were otherwise be hidden.

I would recommend not utilizing the user setting feature, and instead utilize a user table.

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[Steve]

MultiTech_Visions:

I would recommend not utilizing the user setting feature, and instead utilize a user table.

Man, you find a way to work that into every thread!

Good suggestion.

[MultiTech]

Steve:

you find a way to work that into ever thread!

When it works, it works!

Solves SOOOO many problems, limitations, etc. it’s not even funny.

[Steve]

[RESOLVED] Ongoing issue with User Settings getting reset Announcements

We are aware of the issue. We suspect it’s caused by one of the platform changes that went in today’s release. We are reverting release until we find the root cause.

[Steve · Accepted solution]

[RESOLVED] Ongoing issue with User Settings getting reset Announcements

The rollback of today’s release is complete. We will try and share a deeper explanation of what went wrong. We sincerely apologize for the inconvienience.

[Sheldon_Lee-Wen]

I have the same issue. User settings are constantly getting wiped.