Hello! I am creating a messaging app and have set a Dashboard view to show the inbox and the message detail in one view, it is working great! What is not working so well is marking the message as read. Before setting up the dashboard I had created a sequence of actions called “Open Message” which set the value of column READ to TRUE and then opened the detailed view of the message. I then set this action as the row click action in the view behavior dropdown. This works when NOT in the dashboard view. It appears when in dashboard view, the view behaviors are ignored. Is there a work-around to this or perhaps a better way of tracking when a detailed view of a record is opened (IE when a message has been read)? Thanks in advance for the help!
Show that action button as “Display Prominently” on your detail view.
Perhaps I didn’t explain it well. The action is not a button, rather the behavior when a row is clicked in the Inbox (Deck View) of the dashboard.
Location where action is defined as row click in the Inbox view:
The Open Message action is a group of two actions. The first action sets the value of a column called READ to TRUE. The second action opens the record.
I remember trying to do something similar and it not working. Tagging @Phil
Any other thoughts on a solution for this?
I want something similar. Wat is the detail of the Action to OPEN the Message?
If you have a table and detail view in the same interactive Dashboard view, why can’t you use the action button in the detail view?
typically in a messaging system you shouldn’t have to click a button to “mark a message as read”, simply clicking on the message and viewing it should logically trigger this action. I can create this workflow outside of the interactive dashboard using the method I described with the row click action, but this doesn’t seem to work in interactive dashboard view and I am just seeking a workaround if one exists.
Henry, here is a screenshot of the grouped action:
The first action SHOULD set the message to Read
The second action actually navigates to the message detail
This works great when not in interactive dashboard mode. I believe the interactive dashboard mode must override the row level actions and just open the record, which essentially ignores the action chain I created.
Thank you Liz.
What is your 2nd Action behaviour to go to the detail?
Henry, here is the screenshot: