we have problem with one of our apps it would...

(NS SOFT STUDIO) #1

we have problem with one of our apps it wouldn’t sync at all it just times out no error reports nothing, we can not find what is the problem with the app,

does somebody knows what is going on … it worked fine before the google issue And when we copied

the same app, copy of that app works fine?

(Praveen Seshadri (AppSheet)) #2

Hi, do you mind sending this to support@appsheet.com with details. We will investigate. Thanks

(NS SOFT STUDIO) #3

@praveen no problem can you please tell us what should we send to them, what information?

(Praveen Seshadri (AppSheet)) #4

Account id, app name, also have you checked the audit logs to see what the error is.

(NS SOFT STUDIO) #5

@praveen here are some pic if it helps.

(NS SOFT STUDIO) #6

we resolved it