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White label iOS - "A generic error occurred"

Posted on 09-17-2021 05:40 AM
kc99
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Reply posted on --/--/---- --:-- AM

Received the following email after submission for iOS white labelling. What went wrong?

Your whitelabel iOS app ran into trouble!

Launcher-********

What went wrong?

A generic error occurred

How do I fix this?

Contact Support

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Posted on --/--/---- --:-- AM
kc99
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In response to Steve
Reply posted on --/--/---- --:-- AM

Thanks Steve. Turns out is app icon not acceptable format

View solution in original post

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Posted on --/--/---- --:-- AM
Steve
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Reply posted on --/--/---- --:-- AM

Please contact Support for help with this.

https://www.appsheet.com/Support/Contact

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Posted on --/--/---- --:-- AM
kc99
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In response to Steve
Reply posted on --/--/---- --:-- AM

Thanks Steve. Turns out is app icon not acceptable format

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Posted on --/--/---- --:-- AM
ALNOVA786
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What is the acceptable format?

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