White label iOS - "A generic error occurred"

Received the following email after submission for iOS white labelling. What went wrong?

Your whitelabel iOS app ran into trouble!

Launcher-********

What went wrong?

A generic error occurred

How do I fix this?

Contact Support

Please contact Support for help with this.

https://www.appsheet.com/Support/Contact

Thanks Steve. Turns out is app icon not acceptable format

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