We want to send an email to the [Owner] (our employees who created the form) to remind them to callback his client. Easy as it sounds!
If [Owner] speaks to a client now, and the client asks him to call him back tomorrow. We need an email to remind the [Owner] to callback that client at the time the [Owner] set the callback date and time as per the second image.
So we created a BOT for this as workflows doesnt work anymore. As you can see in the first image, the bot is related to a process and task. We did not touch anything in the process and tasks windows as it is not working with the default content (we will change the default content by an HTML when it will work).
For now, the email is not sent when time comes to maturity to callback the client, the email is sent when we change the datas and save the form.
Please let me know if I was not clear.