Workflow: Notification of Users

[Eric_Silver]

I have a workflow that is supposed to notify a specific user when an acct is marked “Sold”. The Action is asking for the email address of the user to notify. The email address is lsmith@fwc-fortworth.com. Because there is a hyphen I must enclose this in quotes which gives me "lsmith@fwc-fortworth.com".

When I go into the expression assistant I get this error message:

The expression is valid but its result type ‘Text’ is not one of the expected types: Email

I assume this is an easy fix, but I’m not sure where to go from here. Any help is appreciated.

[Phil]

You are correct. You uncovered bug.

If testing goes well, the change that corrects the bug will be released this afternoon Seattle time.

[Eric_Silver]

Phil,

Wondering if this issue has been solved. I’m not getting the error message any more, but the notifications aren’t coming through either.

Eric

[Phil]

HI Eric,

What do you see when you check the Audit History as described here?https://help.appsheet.com/behavior/workflow-sending-notifications/troubleshooting-notifications

[Eric_Silver]

It shows that it was sent, but I never received it.

Here are the details:

Properties:
{
“AppTemplateName”: “FieldEstimate-129634”,
“AppId”: “6d557947-ae12-4feb-8e00-b81954f53320”,
“AppTemplateVersion”: “1.042167”,
“RuleName”: “Notify new leads to Eric Silver”,
“EventType”: “Change”,
“InvokedBy”: “Update”,
“TableName”: “Field Estimate”,
“RuleTableName”: “Field Estimate”,
“OperationUpdateMode”: “UPDATES_ONLY”,
“EventMatch”: “Workflow event successfully matched”,
“Condition”: “=AND([Status] = “1 - Lead”, [Estimate Owner] = “Eric Silver”)”,
“MatchesCondition”: “True”,
“ActionResults”: “Created 1 ActionResults”,
“Action Name”: “Notify Eric”,
“To”: "esilver@fwc-fortworth.com ",
“Body”: "You have a new lead. Click here to see it. ",
“NotificationAction”: “AppTemplateId: 6d557947-ae12-4feb-8e00-b81954f53320, HashState: #view=Open%20Leads%20by%20Estimate%20Owner, Name: DEEP_LINK, IsNotification: True”,
“Icon”: “”,
“Title”: “New Lead!”,
“Operation”: “Change workflow rule”,
“Performance”: “{“Version”:1,“Time”:“00:00:00”,“PerformanceTimingRoot”:{“Mid”:154,“Params”:{“ParamList”:[{“Pid”:13,“Value”:“Estimates_Active”}]},“Timer”:{“Time”:“00:00:00”},“Children”:},“IsEmpty”:false}”,
“Result”: “Success”
}