Workflow Save File and Attach - trouble with file name

Hi everyone, I have a workflow where I save a file and then attempt to attach that file in “Other Attachments” for an email. The file is not being attached but I believe it’s because the file name has a reference added to the end preventing the attachment. I have the date time stamp option turned off but the date and another reference is being added. How do I remove the characters from the end of the file I’m generating?

Here is a copy of the file: Could really use some help. Thanks


I can investigate if you provide:

  1. Your account id
  2. The app name
  3. The rule name

Hi Phil, its USAgain-539632 under Rule name: send_route_data_collection.


Hi Daisy,

The “Disable Timestamp” option is “Off” rather than “On” for the SaveFile action.
The double negative may be confusing.
You want “Disable Timestamp” to be “On”.

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