Workflow Template <<If: not working

I have a workflow template that was working perfectly until I added an IF expression to one of the columns. I tested it and I got an error message saying I have an unmatched start expression, unmatched end expression, and unmatched IF expression. Any ideas what Iโ€™m doing wrong?

My IF expression in the column

<<If: ISNOTBLANK([URL])>><<hyperlink([URL],โ€URL Linkโ€)>><<[EndIf]>>

Error Message:

Failed: Action not performed because 1 errors are present. Error: Workflow rule โ€˜Links Reportโ€™ action โ€˜Links Report PDFโ€™ Attachment template. Found 1 unmatched โ€˜Startโ€™, 1 unmatched โ€˜Endโ€™, 1 unmatched โ€˜Ifโ€™. They are:

โ€<<Start: Filter(โ€œUses Queryโ€,[Use Opportunity ID] = [_THISROW].[Use Opportunity ID])>><<[Use Opportunity]>>โ€

โ€™, โ€˜

โ€<<If: ISNOTBLANK([URL])>><<hyperlink([URL],โ€URL Linkโ€)>><<[EndIf]>>โ€

โ€™, '

โ€<<hyperlink([Video Screenshot],โ€Screenshotโ€)>><>โ€

.
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6 REPLIES 6

Steve
Platinum 4
Platinum 4

Please post a screenshot of the template portion causing the error.

Hi @Jordan_Davis1
I dont think you should have square brackets around the End if

Good catch!

@Lynn

Could it be โ€œโ€ฆ shouldnโ€™t haveโ€ฆโ€?

" i dont think you should" I said

My oldie goldie eyes Sorry @Lynn

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