About Robert_Tooze

Robert_Tooze

Hi - hope someone can help - we are seeing in the last few days sync issues after a form entry has been saved. This is happening on iOS and Android. The problem is users are thinking the entry is lost after the sync and then they re-enter it, but aft...

Robert_Tooze · 10-30-2023

Hi - Multiple users are reporting over the last few months photo's taken via their own mobile device are not displaying when they first take their photos and save the entry. I have been able to recreate the issue on my mobile device and it appears to...

Robert_Tooze · 08-15-2023

Hi - I recently moved my company App from google sheets / Drive location to an excel workbook on the company's SharePoint. In doing so I noticed the sync times tripled or more and looking deeper in the Performance Analyzer I noticed it appears to rea...

Robert_Tooze · 01-19-2022

I have had a number of users ask where their photos went after using Appsheet (they use to save fine on their camera rolls) and if i had changed any settings - which i believe i have not done for quite some time. I checked the app settings in iOS and...

Robert_Tooze · 09-22-2020

Hi - I have been running an automated PDF report for 18 months with no probs and today when the report came in the outlook inbox it was not recognized. Also happened with other users. Not sure how to fix it? If it comes through Gmail it is still reco...

Robert_Tooze

I do use security filters and status columns. When I turn server cache off / on - makes no difference.In tyring to work out if status or filters are playing a role I tried a simple test of actually deleting the record via the App UX. This did exactly...

Robert_Tooze

Thanks but i think the views are all working fine in terms of moving from 'Form' back to 'Detail' UX (pic below shows settings) and it initially goes back fine with the new data visible (before the delayed cloud sync executes)...but once the cloud sy...

Robert_Tooze · 11-02-2023

The reports I have are iOS based and my testing is on iOS. I will try and locate an Andriod user who uses this functionality in the App to see if they have also experienced the issue.

Robert_Tooze · 08-15-2023

Ok I think I am getting it...I turned the actions off to clear the columns and that pulls me down to only one read table row...woo hoo - just knocked out 30 seconds of sync time...thanks heaps....now just need to work on the other 38 seconds - a more...

Robert_Tooze · 08-15-2023

Ok thanks - I am understanding the sync side...but not understanding the 'Operation' of "Add Row" where you save the new row back to the sheet and how I have 3 instances of 'read table rows' pop up - is it possibly a bot/action? Looking deeper - I do...

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Recent Activity

App sync causing loss of visibility of latest entries - mobile devices

Photo's taken on Mobile device not displaying until after a manual / background sync is activated

Sync Time Performance & "Read Table Rows" multiple times when Add Row Operation undertaken

New Bug Encountered: Photos taken with iPhone not saving to camera roll even with "Save photos to camera roll" activated

Report - PDF

Re: App sync causing loss of visibility of latest entries - mobile devices

Re: App sync causing loss of visibility of latest entries - mobile devices

Re: Photo's taken on Mobile device not displaying until after a manual / background sync is activate

Re: Sync Time Performance & "Read Table Rows" multiple times when Add Row Operation un

Re: Sync Time Performance & "Read Table Rows" multiple times when Add Row Operation un