All pins shown on XY map instead of 1 related pin

Itโ€™s just happening now. Instead of showing a pin having a related XY coordinate, AppSheet shows other phantom pins from all maps. Thisโ€™s happening in every app.

Noted that no changes in any apps.

Previous

Now

Also, Iโ€™ve noticed that the phantom pins are not responding to finger-taps/mouse-clicks that normally opens a brief related detail at the bottom of screen(mobile)/right-side of screen(window browsers).

This is a big problem making some apps unusable.


Further observation is that this problem happens after I open a view that shows all pins (over 1,000 pins from over 1,000 rows) in a map. If the tables/slices have about 600 rows for 600 pins to be shown on a map, thereโ€™s no problem.

Solved Solved
2 3 205
  • UX
1 ACCEPTED SOLUTION

Iโ€™ve got a replied email from the support team saying theyโ€™ll investigate the problem and contact me later again. Then about a week ago the said problem seems fixed. However thereโ€™s still no further contact from them. Iโ€™m not sure if theyโ€™ve finished the solution yet so Iโ€™ve not come back here to give further information or say thanks to them.

In brief at this point, Iโ€™d say that the problem was fixed and thanks AppSheet support team so much for hearing our pains.

View solution in original post

3 REPLIES 3

Steve
Platinum 4
Platinum 4

Please contact support@appsheet.com for help with this.

Hi @Swoopy what was the answer from support?

Iโ€™ve got a replied email from the support team saying theyโ€™ll investigate the problem and contact me later again. Then about a week ago the said problem seems fixed. However thereโ€™s still no further contact from them. Iโ€™m not sure if theyโ€™ve finished the solution yet so Iโ€™ve not come back here to give further information or say thanks to them.

In brief at this point, Iโ€™d say that the problem was fixed and thanks AppSheet support team so much for hearing our pains.

Top Labels in this Space